Before completing this form, please download these two PDF’s with info about cover textiles and custom cover designs.

ALBUM F.A.Q

  • I usually only work on one album a week, especially during peak wedding season. You will be emailed once you are at the start of the album production queue.

    The album spread designs usually take me 2-3 business days from when I start and usually an additional couple of hours each time the proof needs to be amended. This process usually takes 1-2 weeks depending on your communication with me. This is a collaboration, so daily response to emails is needed for a fast turn around time. If I don’t hear from you in 24 hours I will usually need to move you down the queue if I have another couple waiting for album production.

    Printing and production takes 16-20 business days plus Australia post express postage times.

    The entire process is usually 3-5 weeks depending on your communication with me.

  • Yes! Once you pay for your album, you will receive an email requesting you choose your album photos through your online gallery. Once you have chosen, I will design your album using the photos that you both love!

  • If there is a visible manufacturing fault or if I've made a mistake after you have approved the proof, I will contact my print lab and I will organise a re-print. I will cover the costs if i've made a mistake and the lab will cover the costs if they have.

    Unfortunately if you change your mind or if you approved a proof that is wrong or that you don't like anymore, there will be no refunds or returns. Please make sure you both look over your album proof thoroughly.